Rhonda Ortiz
Founder & CO
Eleanor Pena
Head of Design
Bessie Cooper
Vp People
Darlene Robertson
Product Manager
Frequently asked questions đź“Ł
Whatsender supports plain text, text with media (images/videos), list messages for structured responses, and location sharing, allowing businesses to customize their communication.
Whatsender supports plain text, text with media (images/videos), list messages for structured responses, and location sharing, allowing businesses to customize their communication.
The Chatbot allows businesses to automate responses, create custom greetings, and maintain 24/7 availability, ensuring customers receive instant replies even outside working hours.
Some features may be restricted based on your plan. Upgrade to the Enterprise Plan for full access.
Check the following:
Ensure the recipient’s number is correct.
Verify your WhatsApp Business account is active.
Confirm compliance with WhatsApp’s messaging policies.
Yes, Whatsender allows businesses to collect and manage customer consent, ensuring compliance with data protection regulations.
Whatsender uses encryption to secure all messages and API requests, ensuring data privacy and protection.
Yes, Whatsender adheres to WhatsApp’s official guidelines for business messaging, ensuring compliance and avoiding spam detection.
Failed messages are logged, and you can retry sending them or check for issues like incorrect contact details.
Yes, Whatsender provides real-time tracking for sent messages, including delivery receipts and status updates.
Messages are sent via WhatsApp’s infrastructure. Delivery depends on recipient availability, network conditions, and compliance with WhatsApp’s policies.
Message limits depend on your plan:
Basic & Enterprise Plans: Unlimited messages.
Starter Plan: 1000 messages per month.
Yes, the Enterprise Plan includes access to group messaging features.
Yes, Whatsender allows you to create and customize templates and interactive buttons to suit your business needs.
- Bulk Messaging: Send messages to multiple contacts simultaneously.
- Schedule Messages: Plan and automate message delivery.
- Auto Responder (Chatbot): Respond to customer queries automatically.
- Action Buttons: Add interactive buttons for quick replies or call-to-action.
- Template Messaging: Use pre-built templates for campaigns.
- REST API Integration: Automate workflows by integrating WhatsApp messaging into your applications.
Yes, Whatsender is a web-based platform accessible on both desktop and mobile devices.
Yes, you can switch between plans at any time based on your business needs.
You need a verified WhatsApp Business account and access to the Whatsender web app. No additional software installation is required.